This Week on “Confessions of a small business owner”

Week of april 8, 2024

Come On Now

Welcome back to another week of Confessions! How do you balance your time? This week I’ve been having a hard time balancing my time. Also, this week, not relating specifically to time, my annual LLC taxes are due. Have you paid yours? Mine are $800 a year. How much are yours?

This week started off with me getting anxiety from checking my business e-mail. Why does this happen? Do you get anxiety from checking e-mail. I guess that comes from the fear of what could be on the other side of that log in, when in reality I am causing myself issues for made up things in my mind.

Sooooo, this Monday, I got a response to an email I sent 3 weeks ago. I don’t understand people. I’m already going out of my way to accommodate her and she takes three weeks to respond.

I got another one from a customer who put the wrong shipping address, but only after her order was returned to me. She said she didn’t know how to change the address.

Do you have store policies for these scenarios?What is your return policy? Do you stick to the policy or do you make adjustments for certain people i.e. based on their kindness, loyalty, etc?

Do you feel like people take advantage of your kindness?

This week I’m starting with a few changes to my business. I’m always changing something. Shifting. Always be growing and evolving.

This blog/vlog is not for me to be a chismosa but to share experiences in business and hopefully give you solutions to similar problems you may be dealing with, while also provide insight to customers, and to business owners.

I’ve been getting a lot of DMs from “content creators” and “digital media experts” wanting free stuff. I don't knock the hustle at all. Buuuuut I feel like you shouldn’t follow a brand for 1.7 seconds and then contact because you want to “promote their brand” and want free stuff. How are you going to organically promote a brand you’ve never used or experienced? I have worked with several “influencers” and have had varying experiences. Some great, some not so great. On my Business Tips page, I talk a little about working with content creators. Should I make a video about my experiences?

Update: As of Thursday, no response from the girl who took three weeks to respond.